Using Call Features, you can extend the capabilities of your Number Pool by configuring:
- Call Recording - allows you to manually evaluate if a call can be qualified as a lead, determine which sources deliver the best quality callers or to evaluate service levels and train your sales team.
- Transcription Services - create a text transcription of your call
- Whisper - play a message to the advertiser receiving the call to gain attribution for generating a lead
- Call Verify - play the caller a confirmation message to verify that the call should be connected to the advertiser
- Stop Call - temporarily block calls to an advertiser, while continuing to retain the Tracking Number